Dear Pest Controllers
Do these sound TOO FAMILIAR?
Missed Service, Missed Billing, Missed Renewals!?
Unable to attend to customer request quickly, need to find the files!?
Spend day and night to compile Sales report, OT report ….!?
An integrated system optimised for pest control businesses, ProLine is a software developed to cater for complete business cycle that focus in service contracts and inventory. It is proven in pest control industry with more than 10 years record.
From sales to scheduling, billing and operations, ProLine is able to cover most of the workflow within a typical pest control company.
Since year 2003, we work closely with our clients to create the service management software, helping pest control companies to achieve excellence!
Amaze your customers by creating impact on your proposal, not to mention fast and easy.
With a few clicks, generate to print/send your proposal.
Orders & Renewals
Keep track of service contracts and ad-hoc orders (pricing, package, single or multiple service locations, service frequency).
Generate renewal notices for expiring contracts and create renewed sales order in a swift.
Our centralised scheduling system enable schedulers to plan and manage servicing technicians by teams and zones.
Pre-arrange all work plans for each sales order automatically with the Auto-Scheduler. Keep track of due jobs, missed jobs and re-schedule jobs to service teams accordingly.
Billing details are generated automatically from orders and service reports.
Monitor from unbilled service reports to ensure no missed billing.
Manage chemicals, equipments and consumables by keeping track of balances and costing for each transactions.
The inventory control blends seamlessly into the servicing and billing module to allow streamlined tracking with less work.
Generate all valuable reports into visuals such as charts, statistics and more, from different level of departments to assist the management control and analysis purpose.
ProLine comes with daily auto-backup system to ensure all your data are protected.
Equip your technicians with MFS mobile app for servicing, taking photos and enable GPS tracking.
*3G data plan optional.
Attachment feature allows storing of scanned documents and photos accordingly in specific folders for easy retrieval.
Sales invoice, supplier invoice, delivery orders issued in ProLine are captured and flows to GL Trial Balance and GST returns.
Enable customer to log-in to check on upcoming schedule, service reports, billing statements, expiring contracts and to pay online optionally.
Automated email or SMS reminders for service due, renewals, payment due can be sent to customers, sales team and management on fixed intervals.
Flexible install options based on your needs and activate remote access when you need for multiple branches.
We have used a number of IT specialists before and we must comment that the services provided are very erratic and often they are not able to service when called upon. As such, we have constantly in search for a more reliable IT provider and eventually we found Datum who has been providing not only reliable but efficient services to us. That commenced in August 2003. Eventually, Datum was able to take care of Ridpest’s overall computer system both the hardware and softwares.
Datum lives up to their slogan “Simplifying Life” with the program Proline. It made our Pest Control Operations streamlined since it covered all bases of our business. Proline made all customer information easily accessible which definitely helped us serve our customers better. Thank you Datum Team!
We were really impressed by the software, especially with its capabilities. The system is a true work horse and links the whole business together, enabling us to increase our efficiency dramatically and easily keep track of potential clients, sales, stock, operations and accounts. It can also generate detailed reports, making it much easier and simpler for management to monitor how the business is running. They are a delight to work with, especially Nori and Fion, and are always willing to help wherever they can, above our expectation levels and they always get back to us quickly. The system is constantly being updated and improved and they can even customise the software for you, leading to endless capabilities and options. Would definitely recommend their services.
Datum is our trusted IT solutions provider and we have been with Datum since 2008. Initially we do not have a proper computer system in our business hence we have to rely mainly on manual documentation which wasted a lot of our manpower & times resources. However ever since our management has appointed Datum to provide the IT system to us, we have improved in our customer service & operational efficiency by cutting time in retrieving customer information from the system and using MFS to have real time uploading jobs to our ground technicians without them coming back to office. As a result, we do enjoy some cost saving in our P&L.
I am glad that Datum has a strong dedicated experienced technical team which able to help us troubleshooting our IT issues and also customise some our requests in our IT platform in order to suit our business need.
I will definitely recommend others if they are looking to have a IT solutions provider.
ProLine is available in pricing models that suit different business needs. Start with hire-purchase monthly subscription and after 5 years, the software is converted to perpetual license.
ProLine is the BEST system for pest control companies